A few useful tips on using the site

We have tried to make this site as accessible and easy to use as possible. Below is some information about how to use the site. Please feel free to contact us if you have a question which is not answered below.

Don't forget that most programs allowing you to access the web (browsers such as Internet Explorer, Netscape Navigator or Opera) have controls which let you change the text size on your screen. Changing the size of the window on your screen will also affect how you see the site. Please contact us if you have any requirements which you think we have not catered for.

How do I find what I want on your site?

If you know the title of what you’re looking for, use the ‘Search’ box in the top left hand corner.

If you’re browsing more generally, use the “drop down” words across the top of the screen. ‘Theme’ covers all the items on the site; the others refine the content further. After you’ve clicked on any phrase within a “drop down” menu, all the items categorised with that phrase will be listed. To help narrow down your “Current search”, all these items are tagged under further categories on the left of the screen.

Why doesn’t the web address and/or link I’m using work?

When we moved the old site over to this one, some probably slipped through the cracks. Try a search on the site using any key or descriptive words in the link you have – the names of the PDF files, for instance, are the same even if they’re now located at a slightly different address.

If it doesn’t turn up, contact us with the web address or link you have, and we’ll try to find it for you.

How do I download PDF documents?

You need to have Adobe Acrobat Reader installed on your computer in order to view PDFs. Acrobat Reader can be downloaded free of charge via the web from Adobe. With Acrobat reader properly installed, you should be able to click on the link to the PDF document (or the PDF icon itself) and let your browser do the work.

Something doesn't look right, who should I tell?

Use the feedback page to give as much information as you can about the problem, including what program (or browser) you are using to access the world wide web, the version of the program and what platform it is running on (Windows95, Windows2000, MacOS, Linux, etc.).